By using Excalibur Hotel Casino's platform, you acknowledge that you have read and agree to these Terms & Conditions ("Terms"). If you do not agree with any provision of these Terms, please leave our website immediately.
Eligibility Requirements
To use our platform, you must be at least 21 years old (or the minimum age required by law in your jurisdiction). You also must have a valid account with us. By using Excalibur Hotel Casino's platform, you confirm that you meet this eligibility requirement.
Geographic Restrictions
Excalibur Hotel Casino reserves the right to restrict access to its platform for users from certain countries or regions due to local laws and regulations. We may modify these restrictions at any time without prior notice.
Account Registration Rules
To register an account with Excalibur Hotel Casino, you must provide us with accurate information about yourself, including your name, email address, phone number, and date of birth. You agree that we can verify this information as part of our account registration process.
One-account-per-user Policies
Each user is only permitted to have one active account on the platform at any given time. We reserve the right to close multiple accounts associated with a single individual or entity if necessary.
Identity Verification and KYC
Excalibur Hotel Casino may require you to verify your identity through certain documentation, such as government-issued ID, passport, or driver's license, in accordance with our Know Your Customer (KYC) policies. This information will be kept confidential for security purposes only.
Account Accuracy Obligations
You agree that the account information and gameplay data submitted by you is accurate and reliable. You acknowledge that Excalibur Hotel Casino reserves the right to verify this information through various means at any time, including but not limited to requesting identification documents or limiting your gaming activity until such verification can be completed.
Account Security Responsibilities
It's essential for users to take responsibility for securing their own account login credentials (username, email address and password) against unauthorized access by keeping them confidential. You must never give away passwords to Excalibur Hotel Casino personnel nor allow anyone else access the site under your name/credentials.
Login Credentials and Password Protection
You agree not to disclose or share your username and password with any other person, either for temporary use (e.g., lending a friend) or permanent transfer of rights. If another individual has gained access using stolen information, it is considered Excalibur Hotel Casino's platform security problem.
Restricted Behaviour and Prohibited Activities
The following are examples of the behaviour prohibited in our site:
We may modify these restrictions and update this policy from time to time.
Multi-accounting and Fraud Prevention
To ensure fairness in online gaming we have implemented various anti-fraud mechanisms. We take the integrity of our platform extremely seriously, so all attempts at multi account use/ cheating will be thoroughly investigated, and if found liable you will likely face penalties such as losing winnings or being banned from the site.
Bonus and Promotion Rules
We may offer bonuses to new users, existing users who deposit specific amounts within a certain timeframe etc. There might also be rules governing how these bonus funds can be used (for example no bets under x amount with money deposited using this promotion) but overall our terms aim at making fair as possible experience for both the user and Excalibur Hotel Casino.
Wagering and Gameplay Conditions
In order to take advantage of various gaming products we offer, some conditions may apply. For example, if you play slots, in addition to having fulfilled any other requirements set by a specific campaign or promotion (in which case deposits must be made) it's typically needed that the minimum amount per spin is bet.
Bonus Abuse Prevention
Excalibur Hotel Casino wants all users enjoy promotions fairly; hence we enforce bonus limits where excessive play would constitute abuse of these offers, such as winning too much on any single session while using such bonuses to gain an unfair edge etc. The rules vary based upon what type offer was activated but rest assured our company will pursue those players taking advantage unfairly.
Deposits and Withdrawals
As per standard for online gaming operators all financial transactions must comply with specific regulations in place like anti-money laundering legislation - though details might differ slightly according to jurisdiction, the same principles of transparency apply generally. To make a withdrawal from your balance following these instructions can be followed:
Verification before Withdrawals
In case it is not possible to process withdrawals due to insufficient KYC compliance, we will contact you via email with instructions detailing how quickly this needs correcting so the account restrictions are lifted allowing money transfers once again after successful verification procedure completion - this ensures proper due diligence towards ensuring protection of both player funds from fraudulent attempts or potential misuse through inadequate customer identification procedures taken into place during registration period.
Processing and Review Procedures
Where necessary, our team will carefully review each individual situation related to financial activity in question prior making final decision regarding the resolution process whether that's granting temporary limits on specific banking options until further notice till proper documentation submitted; permanent closure of account due repeated attempts attempting same type breach while already subject restrictions etc...
Responsible Gaming Expectations
We value responsible gaming and wish users an enjoyable, yet healthy gambling experience. As part of our efforts towards reducing problem gambling rates among customers we are providing various resources below which cover both prevention measures including tools preventing excessive spending such as deposit limits but also those focused more directly on support networks assisting individuals dealing with adverse effects resulting from long periods playing games offered via this platform e.g., phone hotlines; counseling services links provided.
Self-exclusion and Account Restrictions
If you wish to close your account for a period of time or permanently, please contact our customer service. During which, access will be restricted temporarily while we process request. This can also happen in response when multiple incidents reported occurring with one player attempting gain unfair advantage by creating extra accounts without consent leading towards closure action taken against all involved ones responsible thus preventing similar problem arising again upon rejoining later down line.
Game Fairness and RNG Systems
At Excalibur Hotel Casino, fairness is of utmost importance to us. We employ Random Number Generation (RNG) systems across different games within our portfolio ensuring that all outcomes remain truly unpredictable even between individual rounds played - every session run independently according to these processes thus preventing bias toward specific outcome results.
Technical Interruptions or Voided Gameplay
In the event there's an interruption on the service, including system failures, software bugs or other issues we make sure proper notification is given through email/sms about what happened (including a description and approximate duration). Players who were negatively affected may still receive compensation up until certain point prior such event occurred.
Suspension or Closure of Accounts
As part of our policy for protecting players as well maintaining integrity within the Excalibur Hotel Casino ecosystem, your account can be suspended temporarily while further investigation conducted about suspicious activities reported including fraudulent behaviour e.g. money laundering attempts or repeated manipulations aiming gain unfair edge over normal odds present - once discovered all related accounts linked will suffer consequences which include possible termination from use.
Intellectual Property and Platform Ownership
All trademarks used on our website are property of respective owners registered at state where it operates. Excalibur Hotel Casino does not claim any rights to these marks, however they were merely incorporated for easier customer experience recognition purposes only; further more everything else seen here (design elements etc) belongs exclusively too company's intellectual portfolio according law applicable thereunder which has been made part from incorporation papers.
Limitation of Liability
Excalibur Hotel Casino shall in no circumstances be held liable or responsible towards you personally, nor your heirs/estate for any damages arising directly out such use including consequential ones. By engaging this type transaction users understand risks involved inherent within nature gambling itself - hence should limit their total spendings accordingly keeping real money at all times saved separately away from platform balance where possible.
Modification of Terms
We may update these terms in future whenever necessary to ensure Excalibur Hotel Casino stays fully compliant with regulatory environment surrounding our service offerings; such changes will always announced through notifications sent via email prior taking effect unless unforeseen situation calls immediate implementation without notice beforehand ensuring public protection always remains top priority here too!
Contact or Support Guidance
For any questions regarding the rules and policies described above, please feel free to contact us directly via phone or by submitting a support ticket with details. We appreciate your cooperation in helping maintain a fair environment for all players.
