Responsible Gaming

At Excalibur Hotel Casino, we strive to provide a safe and enjoyable gaming experience for all our patrons. We believe that responsible gambling is essential for ensuring that your time with us is both entertaining and profitable.

Safe and Balanced Gambling Habits

Gambling should be viewed as entertainment rather than a source of income. It's essential to set aside funds specifically for gaming, avoiding the use of credit or loan money. A balanced approach to gaming involves managing your bankroll effectively, never chasing losses, and recognizing when it's time to quit while you're ahead.

Budget and Bankroll Management

To ensure that you maintain a safe and enjoyable gaming experience:

Set aside a specific budget for gaming.
Monitor your spending and adhere to your allocated amount.
Never gamble with money intended for essential expenses or borrowed funds.
Be mindful of your bankroll, avoiding excessive bets or losses.

Deposit, Loss, Wager, and Session Limits

We offer various tools to help you manage your deposits and session duration:

Set deposit limits through our Responsible Gaming team at the MGM Rewards desk.
Establish wager limits within the BetMGM app for sportsbook play.
Configure loss limits on slots and table games to prevent excessive losses.

Reality Checks and Time Reminders

Take regular breaks from gaming with reality checks, reminding you of your session duration:

Set time reminders in 30-minute, 1-hour, or 2-hour intervals using the BetMGM app.
Use our on-property problem gambling resources for assistance if needed.

Cooling-Off Periods and Self-Exclusion Tools

If you feel that your gaming habits are becoming a concern:

Enroll in the Nevada Self-Exclusion Program for extended cooling-off periods (1 year, 5 years, or lifetime).
Contact our Responsible Gaming team to discuss self-exclusion from Excalibur Hotel Casino.

Account Verification and Age Restrictions

To ensure player safety:

Verify your age upon entry; all patrons must be at least 21 years old.
Keep confidential any personal data shared with us for account verification purposes.

Protection of Vulnerable Players

We strive to protect vulnerable players, including those affected by addiction or cognitive impairments. If you require assistance or have concerns about a fellow player:

Contact our Responsible Gaming team discreetly using the MGM Rewards desk phone.
Utilize on-property problem gambling resources and professional help organizations listed below.

Warning Signs of Problematic Gambling

Be aware of these signs, which may indicate problematic gaming habits:

Regularly exceeding deposit limits or chasing losses.
Using borrowed money for gaming or neglecting essential expenses.
Spending excessive amounts of time gaming or experiencing withdrawal symptoms upon stopping play.

If you identify with any of these warning signs, please contact our Responsible Gaming team for support and guidance. We are here to help you maintain a safe and enjoyable gaming experience.

Support Organizations

For assistance with problem gambling:

Call the National Council on Problem Gambling (NCPG) national helpline at 1-800-522-4700.
Text "HELLO" to 741741 for immediate support from Crisis Text Line.
Visit our problem gambling resources center in-house, available around-the-clock.

Responsible Bonus Usage

Promotional offers are intended as additional entertainment value. Be sure to:

Read and understand the terms of all promotions before participating.
Set realistic expectations about bonus usage, avoiding excessive betting or losses.

Safer Gambling during Slots, Live Casino, Sportsbook, or Promotional Play

For a safer gaming experience across our platforms:

Utilize reality checks on slots and sportsbook within the BetMGM app.
Configure deposit limits for promotions through our Responsible Gaming team.
Prioritize balanced gaming habits when participating in multiple games simultaneously.

Mobile Gambling Awareness

To maintain responsible mobile play:

Regularly monitor your session duration, wagering limits, and balance using the BetMGM app.
Set time reminders to take regular breaks from gaming.
Utilize problem gambling resources via our website or dedicated hotline for on-the-go support.

Family/Device Protection Measures

Protect yourself and others:

Establish parental controls or restrict access to sensitive information within your mobile device settings.
Share concerns about another player's behavior with us through discreet contact methods.

Account Security and Player Protection

To safeguard both your account and fellow players' well-being:

Adhere strictly to our Terms of Service for responsible gaming practices.
Contact our Responsible Gaming team or problem gambling resources immediately if you suspect someone may be exhibiting problematic behaviors.

Compliance with Licensing Regulations

We adhere to all applicable licensing regulations, ensuring a fair, transparent, and enjoyable experience for all players.